CHANGELOG

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Hand holding a phone with Autocharge set up message in front of a charging car with a woman sitting in it
Payments & Invoicing EV Driver Services Autocharge EV charging automation

Autocharge

Hand holding a phone with Autocharge set up message in front of a charging car with a woman sitting in it

Make charging effortless for drivers while enhancing your station's utilisation with Authocharge. Cut support costs and offer a premium plug-and-go experience. No app, payment cards or charging tag needed.

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Web One-time Payment
Virta Hub EV Driver Services Payments & Invoicing AFIR compliance Tariff flexibility

Enhanced One-time Payment Interface: Drive More Traffic, Deliver Seamless Payments, Stay Compliant

Web One-time Payment

The updated One-Time Payment (OTP) interface brings powerful improvements:

  • Full AFIR-compliant ad hoc payment support

  • Flexible, station-specific tariff visualisation

  • Faster, more secure, and intuitive user experience

This upgrade empowers you to offer frictionless payments for EV drivers, helping to increase charger usage, stay AFIR compliant, and improve user satisfaction.

Screenshot 2025-05-15 at 18.24.19-1
Payments & Invoicing Instant Payment EV charging Transactions

Instant Payment

Screenshot 2025-05-15 at 18.24.19-1

With Instant Payment, drivers now pay immediately after each charging session, eliminating the need for credit management. Following this payment model, drivers can enjoy a more transparent, secure, and seamless payment experience.

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Self_Healing
Virta Hub Self-Healing Alerts Automatic reboot

Updated Self-Healing: Multi-Organisation Alerts

Self_Healing

Following this update, you can automatically reboot faulted charging stations.​ You don't need to reboot the stations manually anymore.​ Self-Healing functionality monitors stations on your behalf.

 

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Virta APIs
API Automation Scalability UX

Smarter EV charging operations with Virta APIs

Virta APIs

Virta’s APIs allow seamless integration of external systems and applications with the Virta platform, giving access to critical data and functionalities. This enables automation, supports scalable growth, ensures consistent user experiences, and strengthens your competitive edge.

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Virta Hub's Notes Tool
Virta Hub Notes

Notes Tool Now on Virta Hub

Virta Hub's Notes Tool

The Notes Tool enables issues to be documented, visible, and actionable. It can be used for seamless communication between operators and technicians, reducing downtime and improving efficiency.

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Pricing tab
Virta Hub Pricing User Interface

New Pricing Tab on Virta Hub

Pricing tab

Virta Hub's user interface has been updated and improved. Now all the pricing-related features are located under the new Pricing tab. This includes Tariffs, Loyalty Plans and Additional Driver Fees. 

Payter Apollo
Payments & Invoicing Hardware Payment Terminal Cloud-to-Cloud Payter Apollo

Introducing the Cloud-to-Cloud Payment Terminal

Payter Apollo

The Payter Apollo terminal is fully compatible with all AC and DC chargers, enabling CPOs to provide a seamless and secure contactless payment experience. With real-time transaction processing, instant receipts, and a scalable, compliance-driven framework, this solution enhances operational efficiency and drives revenue growth.

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Free Charging
Virta Hub Payments & Invoicing Free Charging

Free Charging Functionality Now on Virta Hub

Free Charging
As a CPO or EMP, you can offer Free Charging at selected stations to attract more users and stand out in the EV market.
  • Reward high-value customers
  • Support employees with EVs
  • Enhance brand image through eco-friendly initiatives
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Alternate Tariff
Payments & Invoicing Virta Hub Alternate Tariff

Empower Your Charging Network with Enhanced Alternate Tariff

Alternate Tariff
We are happy to introduce powerful updates designed to elevate your operations and revenue potential.
 
Dynamic Price Flexibility: Seamlessly adapt pricing to match demand and optimise your charging network performance.
Custom Pricing Strategies: Tailor tariffs to specific locations or customer groups for maximum profitability.
Enhanced Revenue Opportunities: Unlock new ways to drive growth with smarter, customer-focused pricing options. Read more
EVSE changelog
Virta Hub Hardware Compliancy & Regulations EVSE ID

Standardised EVSE ID Fully Functional on Virta Hub

EVSE changelog

We have enhanced the user experience by displaying the complete charging point ID (EVSE ID) in accordance with the standard. While the full EVSE ID is now visible, we continue to highlight the previously used short EVSE ID, offering users a familiar visual reference. Additionally, users have the option to utilize a Custom EVSE-ID if preferred. All reports and searches now fully support the complete EVSE-ID.

Streamlined Firmware Updates
Virta Hub Firmware Batch Operations

Streamlined Firmware Updates with Virta Hub

Streamlined Firmware Updates

Firmware updates involve upgrading the core software and security that control your charging stations. With Virta Hub, you can now mass update firmware for tens of charging stations simultaneously, saving time and improving efficiency by reducing manual effort.

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OCPP 2.0.1
Compliancy & Regulations OCPP 2.0.1

Virta Supports the Key Functionalities of OCPP 2.0.1 & Invites CPOs for Pilots

OCPP 2.0.1

At the moment the following functional areas are supported:

  • Basic charging use cases from EV driver perspective
  • Charging station reservations
  • Main CPO operations (monitoring, configuration, troubleshooting)
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Import multiple pools to Virta Hub
Virta Hub Hardware EV Charger Pools EV Charging Network

Import Multiple Pools With a Few Clicks

Import multiple pools to Virta Hub
Virta Hub's Import Multiple Pools functionality simplifies the process of managing a growing EV charging network. This powerful feature allows you to add multiple pools of charging stations simultaneously, saving time and ensuring an efficient setup. 
  • Save time
  • Boost accuracy
  • Scale with ease
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Self-healing
Virta Hub Hardware Automatic Fault Recovery Charging Station Uptime

Self-healing: Automatic fault recovery for EV chargers

Self-healing

Self-healing is the Charge Point Management System's (CPMS) ability to automatically resolve issues in real-time, reducing the need for manual intervention. At Virta, we’ve developed our own self-healing functionality, now available to all our CPO customers.

Key benefits include:

  • Maximised Charging Station Uptime
  • Automatic Fault Resolution
  • Swift Error Response
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Virta & Charge Global Apps
EV Driver Services Virta App Charge Global App iOS Android

Virta & Charge Global App Release 2024.10

Virta & Charge Global Apps

In this release we are introducing improvements to EV Drivers to find help in more efficient way. With these changes it is now possible for the drivers to find help directly from Station view which directs them to our FAQs. Help section is also conveniently available in Profile view as before. We have also made other minor improvements and bug fixes to enhance the user experience of Virta app.

Home Charger Management
Virta Hub EV Driver Services Home charger EV charging

Home Charger Management Updates

Home Charger Management

You can now effortlessly manage Home Chargers on Virta Hub with the following functions:

  • Add a Home Charger
  • View Home Charger Details
  • Manage Plug & Charge
  • Remove a Home Charger
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Dynamic QR code
Payments & Invoicing Hardware Compliancy & Regulations Alfen QR code One-Time-Payment AFIR compliant

One-Time-Payment with Dynamic QR code - Virta Single & Double Chargers

Dynamic QR code

Unique QR code for each charging socket on Virta Single & Double chargers:

  • Displayed digitally on the charger screen
  • Directs drivers to a secure One-Time Payment (OTP) page
  • AFIR compliant
Kempower Payment Terminal
Hardware Payments & Invoicing Kempower Payment terminal One-Time-Payment

Convenient payment solution for Kempower DC chargers

Kempower Payment Terminal

An integrated payment terminal is now available for Kempower DC chargers, enabling quick and easy card payments for EV drivers.

  • No app or account needed
  • Fast & secure transactions
  • Regulatory compliant
  • Hassle-free for EV drivers
  • Stop at auth hold" functionality
Remove EV Driver Accounts in Virta Hub
Virta Hub EV Driver Services Account management EV Driver Data

EV Driver Account Management Update

Remove EV Driver Accounts in Virta Hub
This update brings Virta Hub users an effortless driver account removal that streamlines account management.

  • Efficiently manage drivers'  accounts
  • Swiftly resolve account issues
  • Boost operational efficiency
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Virta Hub's new UI
Virta Hub UI UX Updated Design

Virta Hub's Revamped UI

Virta Hub's new UI
Virta Hub's new design brings users superior navigation experience and improved organisational management capabilities. 

  • User-friendly interface
  • Superior navigation
  • Enhanced organisational management
Virta Hub
Fleet reservation
Virta Hub Hardware Virta App Virta Fleet Solution

Fleet Reservation

Fleet reservation

Fleet Reservation is an additional service designed for heavy-duty fleets. This feature allows you to reserve charge points in advance, ensuring drivers can arrive and charge at their allocated times without hassle.

  • Time and resource savings
  • User-friendly interface with real-time insights
  • Enhanced flexibility
  • Seamless integration with existing systems
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Virta & Charge Global App
EV Driver Services Virta App Charge Global App iOS Android

Virta & Charge Global App Release 2024.04

Virta & Charge Global App
In this release, we have introduced improvements to the delete account feature:
  • Drivers can now manage to delete account requests directly via the mobile app, even if there are unbillable transactions on their charging account.
  • Additional minor improvements have been implemented to enhance the Virta app user experience further.

Virta & Charge Global App
EV Driver Services Virta App Charge Global App iOS Android

Virta & Charge Global App Release 2024.01

Virta & Charge Global App

In this release, we have introduced enhancements to make it easier for EV drivers to find help quickly and efficiently.

  • Improved Help Access: Drivers can now access help directly from the Station View, which links them to our FAQs.
  • The Help Section remains conveniently available in the Profile View as before.
  • Other Updates: We’ve also implemented minor improvements and bug fixes to enhance the Virta app user experience further.