CHANGELOG

Prevent outages, control peak loads, and boost both AC & DC charging with solar or battery surplus.
Virta Adaptive Load Management (ALM) ensures site-wide monitoring, fuse protection, and charger-agnostic flexibility, providing a scalable, smart, and future-ready solution.

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Make charging effortless for drivers while enhancing your station's utilisation with Authocharge. Cut support costs and offer a premium plug-and-go experience. No app, payment cards or charging tag needed.

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The updated One-Time Payment (OTP) interface brings powerful improvements:

• Full AFIR-compliant ad hoc payment support

• Flexible, station-specific tariff visualisation

• Faster, more secure, and intuitive user experience

This upgrade empowers you to offer frictionless payments for EV drivers, helping to increase charger usage, stay AFIR compliant, and improve user satisfaction.

With Instant Payment, drivers now pay immediately after each charging session, eliminating the need for credit management. Following this payment model, drivers can enjoy a more transparent, secure, and seamless payment experience.

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Following this update, you can automatically reboot faulted charging stations.​ You don't need to reboot the stations manually anymore.​ Self-Healing functionality monitors stations on your behalf.

 

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Virta’s APIs allow seamless integration of external systems and applications with the Virta platform, giving access to critical data and functionalities. This enables automation, supports scalable growth, ensures consistent user experiences, and strengthens your competitive edge.

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The Notes Tool enables issues to be documented, visible, and actionable. It can be used for seamless communication between operators and technicians, reducing downtime and improving efficiency.

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Virta Hub's user interface has been updated and improved. Now all the pricing-related features are located under the new Pricing tab. This includes Tariffs, Loyalty Plans and Additional Driver Fees. 

The Payter Apollo terminal is fully compatible with all AC and DC chargers, enabling CPOs to provide a seamless and secure contactless payment experience. With real-time transaction processing, instant receipts, and a scalable, compliance-driven framework, this solution enhances operational efficiency and drives revenue growth.

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• Reward high-value customers
• Support employees with EVs
• Enhance brand image through eco-friendly initiatives

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Dynamic Price Flexibility: Seamlessly adapt pricing to match demand and optimise your charging network performance.
Custom Pricing Strategies: Tailor tariffs to specific locations or customer groups for maximum profitability.
Enhanced Revenue Opportunities: Unlock new ways to drive growth with smarter, customer-focused pricing options. Read more

We have enhanced the user experience by displaying the complete charging point ID (EVSE ID) in accordance with the standard. While the full EVSE ID is now visible, we continue to highlight the previously used short EVSE ID, offering users a familiar visual reference. Additionally, users have the option to utilize a Custom EVSE-ID if preferred. All reports and searches now fully support the complete EVSE-ID.

Firmware updates involve upgrading the core software and security that control your charging stations. With Virta Hub, you can now mass update firmware for tens of charging stations simultaneously, saving time and improving efficiency by reducing manual effort.

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At the moment the following functional areas are supported:

• Basic charging use cases from EV driver perspective
• Charging station reservations
• Main CPO operations (monitoring, configuration, troubleshooting)

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Virta Hub's Import Multiple Pools functionality simplifies the process of managing a growing EV charging network. This powerful feature allows you to add multiple pools of charging stations simultaneously, saving time and ensuring an efficient setup. 

• Save time
• Boost accuracy
• Scale with ease

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Self-healing is the Charge Point Management System's (CPMS) ability to automatically resolve issues in real-time, reducing the need for manual intervention. At Virta, we’ve developed our own self-healing functionality, now available to all our CPO customers.

Key benefits include:

• Maximised Charging Station Uptime
• Automatic Fault Resolution
• Swift Error Response

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In this release we are introducing improvements to EV Drivers to find help in more efficient way. With these changes it is now possible for the drivers to find help directly from Station view which directs them to our FAQs. Help section is also conveniently available in Profile view as before. We have also made other minor improvements and bug fixes to enhance the user experience of Virta app.

You can now effortlessly manage Home Chargers on Virta Hub with the following functions:

• Add a Home Charger
• View Home Charger Details
• Manage Plug & Charge
• Remove a Home Charger

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Unique QR code for each charging socket on Virta Single & Double chargers:

• Displayed digitally on the charger screen
• Directs drivers to a secure One-Time Payment (OTP) page
• AFIR compliant

An integrated payment terminal is now available for Kempower DC chargers, enabling quick and easy card payments for EV drivers.

• No app or account needed
• Fast & secure transactions
• Regulatory compliant
• Hassle-free for EV drivers
• Stop at auth hold" functionality

This update brings Virta Hub users an effortless driver account removal that streamlines account management.

• Efficiently manage drivers'  accounts
• Swiftly resolve account issues
• Boost operational efficiency

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Virta Hub's new design brings users superior navigation experience and improved organisational management capabilities. 

• User-friendly interface
• Superior navigation
• Enhanced organisational management

Virta Hub

Fleet Reservation is an additional service designed for heavy-duty fleets. This feature allows you to reserve charge points in advance, ensuring drivers can arrive and charge at their allocated times without hassle.

• Time and resource savings
• User-friendly interface with real-time insights
• Enhanced flexibility
• Seamless integration with existing systems

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In this release, we have introduced improvements to the delete account feature:

• Drivers can now manage to delete account requests directly via the mobile app, even if there are unbillable transactions on their charging account.
• Additional minor improvements have been implemented to enhance the Virta app user experience further.
  
  

In this release, we have introduced enhancements to make it easier for EV drivers to find help quickly and efficiently.

• Improved Help Access: Drivers can now access help directly from the Station View, which links them to our FAQs.
• The Help Section remains conveniently available in the Profile View as before.
• Other Updates: We’ve also implemented minor improvements and bug fixes to enhance the Virta app user experience further.