Virta

PRIVACY POLICY

This page describes the privacy policy for visitors of Virta websites.

Privacy Policy for EV Drivers using Virta charging services can be found here (document updated 2023-02-01).

Liikennevirta Ltd.: Customer data privacy policy

1. The Registrar and Registry Contact

Name: Liikennevirta Oy
Address: Energiakuja 3 00180 Helsinki
Phone: +358 (0)800 02200
Business ID: 2588986-2

2. Data Protection Officer

Virta (Liikennevirta Oy): Data Protection Officer:

Contact person: Jussi Ahtikari, CTO
E-mail: jussi.ahtikari@virta.global

3. Register

The Register deals with the Personal Data (hereinafter referred to as "the Customer") of Clients and Customers of the Data Transfer Service of Virta (Liikennevirta Oy). (hereinafter referred to as "the Company”).

4. Purposes and basis for processing

The purpose of handling the Customer personal data is to manage and maintain a working relationship between the Customer and the Company.

In addition, the use of existing Customers' personal data is aimed at direct marketing of services and products of the Company.

The basis for the processing of personal data is a legitimate interest of the Company or the Customer's contractual relationship with the Company (implementation of the contract) and, where appropriate, the Customer's consent.

5. Personal data to be processed

Using its Customer Register, the Company processes the following Personal Customer Information:

  • Customer's name;
  • Customer's contact information (postal address, e-mail address and telephone number); as well as
  • Customer's username.

6 Regular sources of information

Personal information is collected from the Customers themselves (e.g. contact details of the data subject via the Company's website) and the contractual agreement between the Company and the Customer.

7. Regular transfers of personal data

Personal data shall not be disclosed to third parties.

Personal Data can be transferred to the following Company's partners and subcontractors on behalf of the Company for the purposes of managing and maintaining Customer relationship.

The Company currently works in cooperation with the following partners and subcontractors: Devolon, Gofore, IWA Labs, Vincit, Solinor, MailChimp, OP, Stripe, Amazon, Hubject, Dropbox, Gireve, DNA, PaperTrail, Codemate, Advance B2B, Hubspot.

8. Transfers of personal data outside the EU or EEA

The Company may also use other service providers for the processing of personal data outside the European Union or the European Economic Area. The transfer of personal data outside the European Union or the European Economic Area is always conducted on the basis of any of the following legal grounds:

  • The European Commission has established that an adequate level of data protection will be ensured in the recipient country concerned;
  • The Company has implemented the appropriate safeguards for the transfer of personal data, using standard terms of privacy approved by the European Commission. The Registrant then has the right to obtain a copy of these standard terms by contacting the Company, as described in the section “Contacts”; or
  • the data subject has given his/her express consent for the transfer of their personal data, or there is a legitimate basis for the transfer of personal data.

We are currently utilising the following service providers outside the EU or the European Economic Area: Dropbox (USA), Papertrail (USA), Hubspot (USA). 

9. Retention of personal data

Personal information is retained as long as the Customer relationship is valid. After the termination of the Customer relationship, personal data can be retained for a maximum of one year. Personal data may be stored longer if the applicable law (e.g. the Accounting Act) or the contractual obligations of the Company to a third party require longer retention periods.

10. Registered Rights

The Customer has the right, at any time, to object to the processing of his/her personal data for direct marketing purposes. The Customer may give the Company specific consents and bans with regards to direct marketing (for example, he/she may prohibit marketing e-mails, but allow marketing messages sent by a letter).

In addition, the Customer is entitled, at any time, to demand compliance with applicable data protection laws, namely:

  • to receive information regarding the processing of his/her personal data;

  • to obtain access to their personal information and verify how this personal data is processed by the Company;

  • to demand rectification and/or supplementation of erroneous and/or insufficient personal data;

  • to demand the removal of their personal data;

  • to object to the processing of his/her personal data on a basis related to their personal situation, even if the processing of personal data is the legitimate interest of the Company;

  • to obtain personal data in a convertible format and transfer such information to another Registrar, provided that this particular Customer has personally supplied his/her personal information to the Company, and the Company processed such personal data on the basis of the contractual agreement and the processing was performed automatically; and

  • to demand a restriction in the processing of their personal data.

The Customer must submit a request for the implementation of the aforementioned rights, using contact details shown in this document. The Company may ask the Customer to specify the details of his/her request in writing and to confirm the Customer's identity, before processing this request. The Company may refuse to execute the request on the basis of the applicable law

11. The right to appeal to the supervisory authority

The Customer has the right to file a complaint with the relevant supervisory authority or with the supervisory authority of the EU Member State where the Customer's place of residence or work is 3 (3) located, if the Registrant considers that the Company has not processed the personal data in accordance with applicable data protection legislation.

12. Security

Any digitally processed personal data is protected and stored in the Company's information system, access to which is limited only to persons who need this information for performing their legitimate duties. These individuals have access to their respective personal usernames and passwords.

Personal data sent outside the Company shall be encrypted.

13. Contacts

Requests for the use of the Customer's rights, questions concerning this Privacy Policy, and other inquiries should be sent to the Data Transfer Service at support@virta.global or to the Company's Data Protection Officer mentioned in section 2.

14. Changes to this Privacy Policy

This Privacy Policy can be updated from time to time, for example, following changes in legislation. The current Privacy Policy was last updated on January 9, 2018. We strive to use all reasonable means to inform the Customer well in advance of any changes and their effects.

Cookie Declaration of the Virta website

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.

Your consent applies to the following domains: www.virta.global

Your current state: Deny. 

Your consent ID: Fqr4BOmam2LII7whxELU2SzPNCJmoM/tzAXnPZEUL2UsKdCH5ZpHuA==Consent date: Tuesday, February 20, 2024 at 05:10:19 PM GMT+1

 
Cookie declaration last updated on 30/03/2024 by Cookiebot:

Necessary (27)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type
__cf_bm [x5] Hubspot
info.virta.global
Monotype
www.virta.global
zoominfo.com
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 1 day HTTP Cookie
__cfruid [x4] Hubspot
info.virta.global
Zendesk
www.virta.global
This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. Session HTTP Cookie
_cfuvid [x4] BambooHR
Hubspot
zoominfo.com
This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. Session HTTP Cookie
_OG_GDPR_COOKIE_ Outgrow This cookie determines whether the browser accepts cookies. Session HTTP Cookie
1.gif Cookiebot Used to count the number of sessions to the website, necessary for optimizing CMP product delivery. Session Pixel Tracker
bscookie LinkedIn This cookie is used to identify the visitor through an application. This allows the visitor to login to a website through their LinkedIn application for example. 1 year HTTP Cookie
CookieConsent [x3] bornes.virta.global
Cookiebot
Stores the user's cookie consent state for the current domain 1 year HTTP Cookie
JSESSIONID New Relic Preserves users states across page requests. Session HTTP Cookie
li_gc LinkedIn Stores the user's cookie consent state for the current domain 180 days HTTP Cookie
test_cookie Google Used to check if the user's browser supports cookies. 1 day HTTP Cookie
ts Dailymotion This cookie is necessary for the PayPal login-function on the website. 13 months HTTP Cookie
usprivacy Dailymotion Detects whether the user has checked the Do Not Sell My Personal Information-button on the website. This feature is a part of the CCPA. Session HTTP Cookie
v1st Dailymotion Pending 13 months HTTP Cookie
visitorId ws.zoominfo.com Preserves users states across page requests. 1 year HTTP Cookie
ZD-suid Zendesk Unique id that identifies the user's session. Persistent HTML Local Storage

Preferences (6)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Name Provider Purpose Expiry Type
inlined_view_id Dailymotion This cookie is used in conjunction with the video player. The cookie remembers if the user has muted the volume and keeps this setting on other video content watched by the visitor. Persistent HTML Local Storage
lidc LinkedIn Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 1 day HTTP Cookie
messagesUtk [x2] Hubspot Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter. 180 days HTTP Cookie
vidyardSettings Vidyard Used to determine the optimal video quality based on the visitor's device and network settings. Persistent HTML Local Storage
ZD-store Zendesk Registers whether the self-service-assistant Zendesk Answer Bot has been displayed to the website user. Persistent HTML Local Storage

Statistics (24)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Expiry Type
__hssc [x2] Hubspot Identifies if the cookie data needs to be updated in the visitor's browser. 1 day HTTP Cookie
__hssrc [x2] Hubspot Used to recognise the visitor's browser upon reentry on the website. Session HTTP Cookie
__hstc [x2] Hubspot Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. 180 days HTTP Cookie
_ga [x2] Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_ga_# [x2] Google Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 2 years HTTP Cookie
_gat [x2] Google Used by Google Analytics to throttle request rate 1 day HTTP Cookie
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP Cookie
AnalyticsSyncHistory LinkedIn Used in connection with data-synchronization with third-party analysis service. 30 days HTTP Cookie
collect Google Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Session Pixel Tracker
dmvk Dailymotion Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Session HTTP Cookie
gaCookie1 Google Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. 2 years HTTP Cookie
gaCookie1_gid Google Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. 1 day HTTP Cookie
hubspotutk [x2] Hubspot Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. 180 days HTTP Cookie
td Google Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Session Pixel Tracker
visitorId Vidyard Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Persistent HTML Local Storage
ZD-buid Zendesk Unique id that identifies the user on recurring visits. Persistent HTML Local Storage
ziwsSessionId ws.zoominfo.com Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. Session HTML Local Storage

Marketing (67)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name Provider Purpose Expiry Type
#-# [x2] YouTube Pending Session HTML Local Storage
(unnamed) Leadfeeder Tracks the individual sessions on the website, allowing the website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes. Session Pixel Tracker
__hmpl Hubspot Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. Persistent HTML Local Storage
__ptq.gif Hubspot Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. Session Pixel Tracker
_fbp [x3] Meta Platforms, Inc. Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP Cookie
_gcl_au [x3] Google Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 months HTTP Cookie
_lfa sc.lfeeder.com Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. Persistent HTML Local Storage
_lfa sc.lfeeder.com Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. 1 year HTTP Cookie
_lfa_expiry sc.lfeeder.com Contains the expiry-date for the cookie with corresponding name. Persistent HTML Local Storage
_lfa_test_cookie_stored [x2] sc.lfeeder.com Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. Session HTTP Cookie
_nauid N.Rich Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. 400 days HTTP Cookie
_TEST_ Dailymotion Collects data on visitor interaction with the website's video-content. This data is used to make the website's video-content more relevant towards the visitor. Session HTTP Cookie
ads/ga-audiences Google Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Session Pixel Tracker
b Slack Collects statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. 400 days HTTP Cookie
bcookie LinkedIn Used by the social networking service, LinkedIn, for tracking the use of embedded services. 1 year HTTP Cookie
collect/ LinkedIn Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Session Pixel Tracker
HUBLYTICS_EVENTS_53 Hubspot Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Persistent HTML Local Storage
IDE Google Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year HTTP Cookie
iU5q-!O9@$ [x2] YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTML Local Storage
LAST_RESULT_ENTRY_KEY [x2] YouTube Used to track user’s interaction with embedded content. Session HTTP Cookie
lastExternalReferrer Meta Platforms, Inc. Detects how the user reached the website by registering their last URL-address. Persistent HTML Local Storage
lastExternalReferrerTime Meta Platforms, Inc. Detects how the user reached the website by registering their last URL-address. Persistent HTML Local Storage
li_adsId LinkedIn Pending Persistent HTML Local Storage
li_sugr LinkedIn Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. 3 months HTTP Cookie
LogsDatabaseV2:V#||LogsRequestsStore YouTube Pending Persistent IndexedDB
nextId [x2] YouTube Used to track user’s interaction with embedded content. Session HTTP Cookie
pagead/1p-user-list/# Google Pending Session Pixel Tracker
pagead/landing [x2] Google Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Session Pixel Tracker
remote_sid YouTube Necessary for the implementation and functionality of YouTube video-content on the website. Session HTTP Cookie
requests [x2] YouTube Used to track user’s interaction with embedded content. Session HTTP Cookie
ServiceWorkerLogsDatabase#SWHealthLog YouTube Necessary for the implementation and functionality of YouTube video-content on the website. Persistent IndexedDB
TESTCOOKIESENABLED YouTube Used to track user’s interaction with embedded content. 1 day HTTP Cookie
UserMatchHistory LinkedIn Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. 30 days HTTP Cookie
VISITOR_INFO1_LIVE YouTube Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 180 days HTTP Cookie
VISITOR_PRIVACY_METADATA YouTube Stores the user's cookie consent state for the current domain 180 days HTTP Cookie
YSC YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP Cookie
yt.innertube::nextId [x2] YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Persistent HTML Local Storage
ytidb::LAST_RESULT_ENTRY_KEY [x2] YouTube Used to track user’s interaction with embedded content. Persistent HTML Local Storage
YtIdbMeta#databases [x2] YouTube Used to track user’s interaction with embedded content. Persistent IndexedDB
yt-remote-cast-available [x2] YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-cast-installed [x2] YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-connected-devices [x2] YouTube Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage
yt-remote-device-id [x2] YouTube Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage
yt-remote-fast-check-period [x2] YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-session-app [x2] YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-session-name [x2] YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage

Unclassified (6)

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Name Provider Purpose Expiry Type
_ncsrc N.Rich Pending 400 days HTTP Cookie
{"words":[#,#,#,#,#],"sigBytes":20} Vidyard Pending Persistent HTML Local Storage
d-l Slack Pending Session HTTP Cookie
learning/v1/pixel N.Rich Pending Session Pixel Tracker
learning/v1/pixel/add N.Rich Pending Session Pixel Tracker
x Slack Pending 1 day HTTP Cookie

 

Cookie Declaration of the Virta Hub

The cookie declaration of the Virta Hub can be found here:

https://hub.virta.global/cookies