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Virta Hub

AI & automation

Discover how AI and automation help improve uptime, increase utilisation and grow charging revenue.
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Built for uptime, efficiency and growth

Meter

Increase uptime

Automatically detect and resolve selected issues to keep chargers available and reliable.

Saving

Lower operating costs

Reduce manual work and unnecessary service actions with intelligent automation.

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Improve charger utilisation

Keep more chargers online, available and ready to serve drivers.

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Protect and grow revenue

Minimise downtime, improve availability and unlock more charging opportunities.

Explore AI and automation capabilities

Virta Self-healing

Keep chargers online with automatic fault recovery that reduces manual intervention and helps maximise uptime.

How Virta Self-healing works

Self-healing automatically detects selected charger errors and initiates a remote reboot when no charging session is active. If the issue is resolved, the charger returns to service without manual action.

Business benefits

Self-healing can automatically resolve up to 20–30% of charger issues, helping you increase uptime, reduce manual work, lower operating costs and improve the driver experience.

Compatibility & activation

Self-healing is available to Virta customers through Virta Hub, works across charger hardware brands and is included at no additional cost. You can define which error types should trigger the functionality based on your operational needs.
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Batch operations

Apply one action to many stations at once, right from Virta Hub.
Batch operations in Virta Hub

How it works

Filter your station list by manufacturer, model, status or firmware version. Tick the stations or pools you want to change. Choose an action and Virta Hub does the rest. Stations with an active charging session are skipped.

Available operations
Reboots
Firmware updates
Configuration
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Archiving

Benefits

Virta ChargeAI

AI-powered support for EV drivers across app and web — with faster responses, better guidance and higher satisfaction.
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AI support that helps instantly

The AI chatbot answers driver questions in real time, learns continuously from every interaction and helps reduce resolution times across your charging network.

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Trusted by customers and resellers worldwide

Learn more about the Virta Charging Solution

Ready to improve uptime and grow revenue with AI?

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