Virta Hub
AI & automation
Discover how AI and automation help improve uptime, increase utilisation and grow charging revenue.
Built for uptime, efficiency and growth
Increase uptime
Automatically detect and resolve selected issues to keep chargers available and reliable.
Lower operating costs
Reduce manual work and unnecessary service actions with intelligent automation.
Improve charger utilisation
Keep more chargers online, available and ready to serve drivers.
Protect and grow revenue
Minimise downtime, improve availability and unlock more charging opportunities.
Explore AI and automation capabilities
Virta Self-healing
Keep chargers online with automatic fault recovery that reduces manual intervention and helps maximise uptime.
How Virta Self-healing works
Self-healing automatically detects selected charger errors and initiates a remote reboot when no charging session is active. If the issue is resolved, the charger returns to service without manual action.
Business benefits
Self-healing can automatically resolve up to 20–30% of charger issues, helping you increase uptime, reduce manual work, lower operating costs and improve the driver experience.Compatibility & activation
Self-healing is available to Virta customers through Virta Hub, works across charger hardware brands and is included at no additional cost. You can define which error types should trigger the functionality based on your operational needs.Batch operations
Apply one action to many stations at once, right from Virta Hub.
How it works
Filter your station list by manufacturer, model, status or firmware version. Tick the stations or pools you want to change. Choose an action and Virta Hub does the rest. Stations with an active charging session are skipped.
Available operations
Benefits
Less manual work
Change hundreds of chargers in minutes, not one by one.
Consistent network
Keep firmware, configuration and data the same across every site.
AFIR-ready data
Update the station and pool data that public networks must report, all at once.
No interrupted sessions
Stations with a charge in progress are skipped, so drivers can finish charging.
Virta ChargeAI
AI-powered support for EV drivers across app and web — with faster responses, better guidance and higher satisfaction.
AI support that helps instantly
The AI chatbot answers driver questions in real time, learns continuously from every interaction and helps reduce resolution times across your charging network.
Learn more about the Virta Charging Solution
Ready to improve uptime and grow revenue with AI?
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