With Virta, all the customer-facing features and components of the service offered to EV drivers are available as fully branded to your brand – logos, colours, fonts and all. Follow the branded customer journey below.
After the EV driver registers, this confirmation email about their customership is sent to them.
EV drivers will receive this welcome letter via mail - it includes useful information and instructions about the customership, and an RFID charging tag.
The main touchpoint for the end-users is the Virta mobile app. Available as co-branded or fully branded to your own brand.
Unregistered customers can make their payments for charging events via this one-time payment webpage.
The main touchpoint for the end-users is the Virta charging app. Available both for Android and iOS as well as a desktop application, the Virta app is the easiest way to:
Customers want to do business with companies they trust. The same is true for EV charging: EV drivers want to charge up with brands they know.
We bring your brand to the forefront of EV charging and ensure that the entire user journey has your name on it.
The Virta mobile app can be co-branded or fully branded to your brand. Not to mention the different languages and currencies, which complete the perfect customer experience for your end-users.
The customer portal enables EV drivers to:
The customer portal can be accessed in the mobile app or via browser.
During the charging process, EV drivers often end up having various questions which might require technical expertise and efficient problem-solving. We provide 24/7 phone EV driver support in five different languages (EN, FIN, SE, DE, FR).
Let’s chat! Leave us your contact details and we’ll get back to you in no time!