EV DRIVER SERVICES

With Virta, all the customer-facing features and components of the service offered to EV drivers are available as fully branded to your brand – logos, colours, fonts and all. Follow the branded customer journey below.

Mobile app

The main touchpoint for the end-users is the Virta charging app. Available both for Android and iOS as well as a desktop application, the Virta app is the easiest way to: 

• Access all charging stations 
• Start and stop charging 
• Pay for the charging events 
• View all charging history
• Edit account information 
• View and download receipts from past charging events 
• Increase account balance manually 
• Receive automated receipts after charging events

Customers want to do business with companies they trust. The same is true for EV charging: EV drivers want to charge up with brands they know. 

We bring your brand to the forefront of EV charging and ensure that the entire user journey has your name on it. 

The Virta mobile app can be co-branded or fully branded to your brand. Not to mention the different languages and currencies, which complete the perfect customer experience for your end-users. 

EV driver support

During the charging process, EV drivers often end up having various questions which might require technical expertise and efficient problem-solving.

We provide 24/7 phone EV driver support in five different languages (EN, FIN, SE, DE, FR).