Survey shows Virta leads in customer satisfaction in Nordic countries

[{columns=[{column_content_type=custom_menu_items, menu_for_this_column=90670837302, submenus=[{icon={alt=virta_v-logo_dark, height=494, loading=lazy, max_height=494, max_width=494, size_type=auto, src=https://www.virta.global/hubfs/Icons/virta_v-logo_dark.png, width=494}, icon_type=image, indent_this_item=false, large_font=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=39067941406, href=https://www.virta.global/business}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Industries, vector={name=Air Freshener, type=SOLID, unicode=f5d0, icon_set=fontawesome-5.14.0}}, {icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}, icon_type=no_icon, indent_this_item=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=40201782332, href=https://www.virta.global/retail-chains}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Retail, vector={name=, icon_set=fontawesome-5.14.0}}, {icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}, icon_type=no_icon, indent_this_item=true, large_font=false, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=67119392613, href=https://www.virta.global/hotels-destinations}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Hotels and destinations, vector={name=, icon_set=fontawesome-5.14.0}}, {icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}, icon_type=no_icon, indent_this_item=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=40794624848, href=https://www.virta.global/real-estate}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Real estate, vector={name=, icon_set=fontawesome-5.14.0}}, {icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}, icon_type=no_icon, indent_this_item=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=41440206634, href=https://www.virta.global/commercial-parking}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Parking operators, vector={name=, icon_set=fontawesome-5.14.0}}, {icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}, icon_type=no_icon, indent_this_item=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=39354633997, href=https://www.virta.global/petrol-retailers}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Petrol retailers, vector={name=, icon_set=fontawesome-5.14.0}}, {icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}, icon_type=no_icon, indent_this_item=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=40202564158, href=https://www.virta.global/automotive}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Automotive, vector={name=, icon_set=fontawesome-5.14.0}}, {icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}, icon_type=no_icon, indent_this_item=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=39316598730, href=https://www.virta.global/energy-companies}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Energy companies, vector={name=, icon_set=fontawesome-5.14.0}}, {icon_width=50, icon_type=no_icon, indent_this_item=true, vector={name=, icon_set=fontawesome-5.14.0}, submenu_item_link={url={type=CONTENT, content_id=97789832045, href=https://www.virta.global/public-sector}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Public sector, link_this_item=true, bottom_spacing=false, submenu_item_description=, large_font=false, icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}}, {icon_width=50, icon_type=no_icon, indent_this_item=true, vector={name=, icon_set=fontawesome-5.14.0}, submenu_item_link={url={type=CONTENT, content_id=104171824261, href=https://www.virta.global/commercial-real-estate}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Commercial real estate, link_this_item=true, bottom_spacing=false, submenu_item_description=, large_font=false, icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}}]}, {column_content_type=custom_menu_items, menu_for_this_column=90670837302, submenus=[{icon_type=image, indent_this_item=false, vector={name=, icon_set=fontawesome-5.14.0}, submenu_item_link={url={type=EXTERNAL, content_id=null, href=}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Use cases, link_this_item=false, submenu_item_description=, large_font=true, icon={alt=virta_v-logo_dark, height=494, loading=lazy, max_height=494, max_width=494, size_type=auto, src=https://www.virta.global/hubfs/Icons/virta_v-logo_dark.png, width=494}}, {icon_width=50, icon_type=no_icon, indent_this_item=true, vector={name=, icon_set=fontawesome-5.14.0}, submenu_item_link={url={type=CONTENT, content_id=92991363361, href=https://www.virta.global/workplace-charging}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Workplace charging, link_this_item=true, bottom_spacing=false, submenu_item_description=, large_font=false, icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}}, {icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}, icon_type=no_icon, indent_this_item=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=87067555630, href=https://www.virta.global/fleets}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Fleet management, vector={name=, icon_set=fontawesome-5.14.0}}, {icon_width=50, icon_type=no_icon, indent_this_item=true, vector={name=, icon_set=fontawesome-5.14.0}, submenu_item_link={url={type=CONTENT, content_id=97456878728, href=https://www.virta.global/parking-spaces}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Parking spaces, link_this_item=true, bottom_spacing=false, submenu_item_description=, large_font=false, icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}}, {icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}, icon_type=no_icon, indent_this_item=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=92648016169, href=https://www.virta.global/ultra-fast-charging}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Ultra-fast charging, vector={name=, icon_set=fontawesome-5.14.0}}, {icon_width=50, icon_type=no_icon, indent_this_item=true, vector={name=, icon_set=fontawesome-5.14.0}, submenu_item_link={url={type=CONTENT, content_id=101476802388, href=https://www.virta.global/ev-charging-hubs}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=EV charging hubs, link_this_item=true, bottom_spacing=false, submenu_item_description=, large_font=false, icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}}, {icon_width=50, icon_type=no_icon, indent_this_item=true, vector={name=, icon_set=fontawesome-5.14.0}, submenu_item_link={url={type=CONTENT, content_id=95939634462, href=https://www.virta.global/heavy-duty}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Heavy-duty EV charging, link_this_item=true, bottom_spacing=false, submenu_item_description=, large_font=false, icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}}, {icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}, icon_type=no_icon, indent_this_item=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=40654616285, href=https://www.virta.global/charging-solution/energy-management}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Smart energy solutions, vector={name=, icon_set=fontawesome-5.14.0}}, {icon={alt=virta_v-logo_dark, height=494, loading=lazy, max_height=494, max_width=494, size_type=auto, src=https://www.virta.global/hubfs/Icons/virta_v-logo_dark.png, width=494}, icon_type=image, indent_this_item=false, large_font=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=40546973811, href=https://www.virta.global/partners}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Resellers, vector={name=, icon_set=fontawesome-5.14.0}}]}], menu_item_name=Industries & Use Cases}, {columns=[{column_content_type=custom_menu_items, menu_for_this_column=90670837302, submenus=[{icon_type=image, indent_this_item=false, submenu_item_link={url={type=CONTENT, content_id=39352103484, href=https://www.virta.global/charging-solution}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=End-to-end charging solution, link_this_item=true, submenu_item_description=Your all-in-one solution to running an EV charging business, large_font=true, submenu_item_name=cvxzcvxzcvxzcvxzcvxz, icon={alt=virta_v-logo_dark, height=494, loading=lazy, max_height=494, max_width=494, size_type=auto, src=https://www.virta.global/hubfs/Icons/virta_v-logo_dark.png, width=494}}, {icon_type=no_icon, indent_this_item=true, submenu_item_link={url={type=EXTERNAL, content_id=null, href=https://www.virta.global/charging-solution#packages}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Overview and packages, link_this_item=true, bottom_spacing=false, submenu_item_description=Choose the plan that best fits your needs, submenu_item_name=cvxzcvxzcvxzcvxzcvxz, icon={alt=virta_v-logo_dark, height=494, loading=lazy, max_height=494, max_width=494, size_type=auto, src=https://www.virta.global/hubfs/Icons/virta_v-logo_dark.png, width=494}}, {icon_type=no_icon, indent_this_item=true, submenu_item_link={url={type=CONTENT, content_id=40638010166, href=https://www.virta.global/charging-solution/managed-charging-stations}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Integrated charging stations, link_this_item=true, bottom_spacing=true, submenu_item_description=Get the perfect charging stations integrated to the Virta Hub, submenu_item_name=Submenu item, icon={alt=virta_v-logo_dark, height=494, loading=lazy, max_height=494, max_width=494, size_type=auto, src=https://www.virta.global/hubfs/Icons/virta_v-logo_dark.png, width=494}}, {icon_type=image, indent_this_item=false, submenu_item_link={url={type=CONTENT, content_id=96078745668, href=https://www.virta.global/charging-solution/enterprise}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Modular solutions for continental charging networks, link_this_item=true, submenu_item_description=Looking to operate continental charging networks? Let us help you., large_font=true, submenu_item_name=cvxzcvxzcvxzcvxzcvxz, icon={alt=virta_v-logo_dark, height=494, loading=lazy, max_height=494, max_width=494, size_type=auto, src=https://www.virta.global/hubfs/Icons/virta_v-logo_dark.png, width=494}}]}, {column_content_type=custom_menu_items, menu_for_this_column=90670837302, submenus=[{icon_type=image, indent_this_item=false, submenu_item_link={url={type=EXTERNAL, content_id=null, href=}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Solution capabilities, link_this_item=false, submenu_item_description=, large_font=true, submenu_item_name=Submenu item, icon={alt=virta_v-logo_dark, height=494, loading=lazy, max_height=494, max_width=494, size_type=auto, src=https://www.virta.global/hubfs/Icons/virta_v-logo_dark.png, width=494}}, {indent_this_item=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=72913550001, href=https://www.virta.global/charging-solution/charging-business-management}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_item_name=Submenu item, submenu_name=Charging Business Management}, {indent_this_item=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=40654616285, href=https://www.virta.global/charging-solution/energy-management}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_item_name=Submenu item, submenu_name=Energy management}, {indent_this_item=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=73407180687, href=https://www.virta.global/charging-solution/payments-invoicing}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_item_name=Submenu item, submenu_name=Payments & invoicing}, {indent_this_item=true, submenu_item_description=, submenu_item_link={url={type=CONTENT, content_id=73406661029, href=https://www.virta.global/charging-solution/ev-driver-services}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=EV driver services}, {icon_width=50, icon_type=no_icon, indent_this_item=true, vector={name=, icon_set=fontawesome-5.14.0}, submenu_item_link={url={type=CONTENT, content_id=102432276766, href=https://www.virta.global/charging-solution/roaming}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, submenu_name=Roaming, link_this_item=true, bottom_spacing=false, submenu_item_description=, large_font=false, icon={alt=Settings icon, height=400, loading=lazy, max_height=400, max_width=400, size_type=auto, src=https://www.virta.global/hubfs/Settings%20icon.svg, width=400}}]}], menu_item_name=Product}]

Contact

Virta, the fastest-growing electric vehicle charging platform in Europe, tops EPSI Rating's new survey on the customer satisfaction of EV drivers with different charging services in the Nordic countries.

In Finland, Virta was rated the second best player in terms of customer satisfaction. In Sweden, E.ON came in second place and OKQ8 in third, both of which use Virta's
platform and are part of Virta's network.

The independent research and consumer organisation EPSI Rating conducted the survey during November and December 2022. The survey shows that Virta has a strong position in customer satisfaction in the Nordics and challenges American company, Tesla, which took the top spot in all the Nordic countries.

Martin Lundgren, Country Manager for Virta Sweden, comments on the survey results:

“The results of the EPSI survey are incredibly important to us—they show that we are on the right path forward in how we enable our customers to meet the market's needs. Our platform delivers a charging experience that creates great customer satisfaction. The vehicles of the future will be largely powered by electricity, so it is crucial to understand, meet, and anticipate the needs and experiences of users in order to facilitate the green transition in the best possible way. We are demonstrably doing that today and will of course continue to do so in the future.”

About EPSI Rating Group

EPSI-logotype

EPSI (Extended Performance Satisfaction Index) Rating Group is a non-profit research organisation owned by the Swedish Institute for Quality (SIQ), which in turn is owned by the Swedish state. EPSI Rating was founded as an EU research project at the Stockholm School of Economics in 1989, and since 1999, the organisation has conducted industry surveys that measure customer- and employee satisfaction as well as organisations’ social responsibilities and management effectiveness.